10am - 2:30pm at each location
30 minute lunch break, lunch not provided
WorkSource Oregon Center
950 SE Columbia Drive
WorkSource Oregon Center
1901 Adams Avenue
WorkSource Oregon Center
375 SW 2nd Avenue
Becoming Guest Service Gold certified as a Certified Guest Service Professional (CGSP®) empowers individuals with the skills and mindset to consistently deliver exceptional customer service. This industry-recognized certification demonstrates a commitment to excellence, sets candidates apart in the job market, and opens doors to advancement in hospitality careers.
CGSPs gain a deeper understanding of how to create memorable guest experiences, increase customer satisfaction, and contribute meaningfully to their organization’s success. During the high season for tourists this year, the Eastern Oregon Workforce Board is providing employers and workers with this significant opportunity for professional development.
No matter what industry you are in, customer service defines your brand. If you have people facing people in your organization, don’t miss this opportunity to gain an industry recognized credential in customer service. Register your whole team today!
Customer Service training from David Faro with the National Restaurant Association Educational Foundation.
Step 1
Please go to www.ahlei.org and create an account. Make note of the exact first and last name, email and password you used to create your account. This account is where you will verify your certification.
Step 2
Fill out the registration form below.
Proud member of the Oregon Workforce Partnership
Programs funded in whole or in part with public funds from the US Department of Labor, Oregon Higher Education Coordinating Commission (HECC) and the Eastern Oregon Workforce Board (EOWB).
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1215 Adams Ave Suite B La Grande, Oregon 97850