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GUEST SERVICE GOLD CUSTOMER SERVICE TRAINING

TUITION COVERED - Become a certified Guest Service Professional

10am - 2:30pm at each location

30 minute lunch break, lunch not provided

June 16th - Hermiston

WorkSource Oregon Center 

 950 SE Columbia Drive

June 17th - La Grande

WorkSource Oregon Center

 1901 Adams Avenue 

June 18th - Ontario

WorkSource Oregon Center

375 SW 2nd Avenue

Becoming Guest Service Gold certified as a Certified Guest Service Professional (CGSP®) empowers individuals with the skills and mindset to consistently deliver exceptional customer service. This industry-recognized certification demonstrates a commitment to excellence, sets candidates apart in the job market, and opens doors to advancement in hospitality careers.


 CGSPs gain a deeper understanding of how to create memorable guest experiences, increase customer satisfaction, and contribute meaningfully to their organization’s success. During the high season for tourists this year, the Eastern Oregon Workforce Board is providing employers and workers with this significant opportunity for professional development. 


No matter what industry you are in, customer service defines your brand.  If you have people facing people in your organization, don’t miss this opportunity to gain an industry recognized credential in customer service.  Register your whole team today! 

Become a Certified Guest Service Professional in one day!

Customer Service training from David Faro with the National Restaurant Association Educational Foundation.

Download PDF

Would you like to become a Certified Guest Service Professional at no cost to you?

 Step 1

Please go to www.ahlei.org and create an account.  Make note of the exact first and last name, email and password you used to create your account. This account is where you will verify your certification.  

Create Certification Account

Step 2
Fill out the registration form below.

Register for Workshop

Proud member of the Oregon Workforce Partnership


Programs funded in whole or in part with public funds from the US Department of Labor, Oregon Higher Education Coordinating Commission (HECC) and the Eastern Oregon Workforce Board (EOWB). 


Copyright © 2015-2025 Eastern Oregon Workforce Board - All Rights Reserved.

1215 Adams Ave Suite B La Grande, Oregon 97850

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